Terms & Conditions

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When you subscribe to the Compumission (PTY) Ltd. service, Compumission (PTY) Ltd. will issue you with a user name and password. By using the user name and password to access the Service(s) and/or by using the Service(s) in any way, you will be signifying your acceptance of these terms and conditions of use, which will form a binding agreement between you and Compumission (PTY) Ltd herein referred to as; "the ISP"., which terms and conditions you are deemed to have familiarised yourself with and to have irrevocably accepted.

If you do not agree to all of the terms of this agreement, including payment terms, please cancel your registration. Compumission (PTY) Ltd. is not willing to enter into this agreement if you are not willing to accept these terms and conditions.

1 Interpretation

1.1

"This Agreement" means these terms and conditions of use and all other terms and conditions which the ISP may, from time to time, impose in respect of the Service, as amended and updated from time to time.

1.2

"The User" means the party who has purchased the Service and/or any person using the Service.

1.3

"The ISP" means Compumission (PTY) Ltd. CC (CK 2011/118670/07).

1.4

"The effective date" means the date on which the ISP activates the User's subscription to the Service.

1.5

"The Service" means the Internet service described hereunder in clause 4.2 provided by the ISP to the User in terms of this Agreement.

1.6

This Agreement will be governed by the laws of the Republic of South Africa.

2 Recordal

2.1

The ISP hereby sells the Service to the User on a subscription basis on the terms and conditions set out in this Agreement.

2.2

When the User subscribes for the Service, the ISP will issue a user name and password to the User. By using the user name and password to access the Service and/or by using the Service, the User will be signifying his/her acceptance of these terms and conditions of use, which will form a binding agreement between the User and the ISP, which terms and conditions the User is deemed to have familiarised himself/herself with and to have irrevocably accepted.

2.3

The User warrants that as at the effective date, all the details furnished by the User to the ISP are true and correct and that he/she will notify the ISP forthwith in the event of any change to such details.

3 Service availability

3.1

All reasonable endeavours will be made by the ISP, its suppliers and service providers to make and keep the Service available to subscribers at all times.

3.2

Notwithstanding the aforegoing, the User agrees that the ISP, its suppliers and service providers shall not be liable in respect of any loss or damage caused by or arising from the non-availability of, any interruption in or the use of the Service for any reason whatever and howsoever arising.

3.3

This exclusion of liability of the ISP, its suppliers and service providers for loss or damage will include, but is not limited to:

3.3.1

Loss caused by negligent acts of the ISP, it's suppliers and service providers or their employees;

3.3.2

Any direct, indirect, consequential, incidental or specific loss or damage resulting from interruption of the Service, the User's business, loss of information, loss of any form of data or any other cause of any nature, whether foreseen or not.

3.4

The ISP, its suppliers and service providers may suspend its obligations in terms of this agreement temporarily in order to service, repair, maintain, upgrade, modify, alter, replace or improve any of the ISP's, its suppliers' or service providers' services.

3.5

All reasonable endeavours will be made by the ISP, its suppliers and service providers to notify the User of any maintenance and/or repairs which may result in the non-availability of the Service, but no warranty or other contractual undertaking is given that such notice will be given. The User shall not be entitled to any setoff, discount, refund or other credit in respect of any such suspension or interruption of the Service.

Additionally the User shall not be entitled to any setoff, discount, refund or other credit in respect of any suspension, which is beyond the control of the ISP or its suppliers and service providers.

4 Conditions of use for Internet access service

4.1

To ensure the security and reliable operation of its services, the ISP, its suppliers and service providers reserve the right to take any action the ISP, its suppliers or service providers may find necessary to preserve the ongoing security and reliability of the Service.

4.2

With effect from the effective date the ISP, its suppliers and service providers grant to the User the use of its Service to inter-alia gain access to and facilitate use of the Internet via the ISP’s connection on the terms and conditions set out in this agreement.

By making use of the Service in any manner whatsoever the User acknowledges and agrees to the following:

4.2.1

The username and password provided by the ISP, its suppliers or service providers will be used for the User's personal use only. The User undertakes to maintain the confidentiality of such username and password and the User is not to give or make available in any way his/her username and/or password to any other person for such person's personal or business use, which shall be deemed to be unauthorised use.

4.2.2

The User shall not, at any time, permit and/or initiate a simultaneous network log-in and will not attempt to bypass the ISP's, its suppliers' or service providers' user authentication processes or engage in attempts to access the ISP's, its suppliers' or service providers' networks where not expressly authorised to do so, which actions shall be deemed to be unauthorised use of the Service.

4.2.3

Should any unauthorised use take place, the User shall, in conjunction with any other rights the ISP, its suppliers or service providers may have in terms of this agreement, pay immediately, on demand made by the ISP, its suppliers or service providers, any and all costs, including but not limited to additional service fees, incurred in such unauthorised use.

4.2.4

In the event that the User's password is compromised, the User shall immediately notify the ISP, its suppliers or service providers and change his/her password.

4.2.5

The User acknowledges that he/she is prohibited from utilising the Service to compromise the security or tamper with system resources or account(s) on computer(s) at the ISP, its suppliers or service providers, or at any other site.

4.2.6

The User agrees to conform to generally acceptable Internet etiquette and to abide by the ISP’s, its suppliers' and service providers' operating policies which may be amended from time to time at the sole discretion of the ISP, its suppliers or service providers, and is available to the User on demand, and the User hereby indemnifies and holds harmless the ISP, its suppliers or service providers from liability in respect of any loss or damage of whatever nature caused as a result of any violations of such policy.

4.2.7

The User undertakes to abide by all laws applicable to the intellectual property rights (including but not limited to: title, copyright, trademarks, and patents) of any and all data and/or information retrieved from the Service including those expressly specified or impliedly specified by the ISP, its suppliers or service providers or by any of the local or foreign service providers or any laws governing the provision of the Service.

4.2.8

It is specifically recorded that the User is expressly not authorised to tamper with the Service, servers or networks provided by the ISP, its suppliers or service providers in any manner whatsoever, nor to utilise the Service in any manner which may compromise the security of the Service, servers or networks provided by the ISP, its suppliers or service providers. To ensure the security and reliable operation of the Service, servers or networks provided by the ISP, its suppliers or service providers, the ISP, its suppliers or service providers hereby reserve the right to take whatever action the ISP, its suppliers or service providers may find necessary to reserve the security and reliability of the Service, servers or networks provided by the ISP, its suppliers or service providers

About Compumission

CompuMission is a registered and fully licensed ISP (Internet Service Provider) operating throughout the Cape Winelands District, Boland and West Coast.

CompuMission delivers an all-in-one connectivity and communication solution to each and every client.

Services on offer: Wireless Internet, Fiber Internet, VoIP Telecommunication, Domain Hosting, Email Hosting, Networking and many more.

Feel free to contact us with any queries you may have.

Compumission is a licensed ISP with Icasa

Find us

47 Stokery Weg, Wellington
P.O Box 1148, Wellington
Tel: 021 300 1210
Wireless Internet available in:

Wellington | Paarl | Malmesbury | Gouda | Yzerfontein | Piketberg | Porterville | Saron | Moorreesberg | Koringberg | Bo-Piketberg | Redelinghuys | Moutonshoek | Hermon | Darling | Langebaan

©2017 Compumission (PTY) Ltd. All Rights Reserved.

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